Author Archives

22 Steps to deliver ‘killer’ CRM training, Part 1: Preparation and Delivery

Chances are that you are reading this because you will be delivering a CRM training session sometime soon. I’ve been delivering..

May 18, 2018

Executive Q&A: How manufacturers can benefit from robotic process automation

The manufacturing industry is awash in data, but time consuming manual processes prevail at many organizations, preventing them from fully..

May 17, 2018

Microsoft advises Direct (Tier 1) Cloud Solution Providers on new costs, performance standards

Microsoft has advised partners that it is raising its expectation on existing partners who operate at Tier 1 or "Direct" Cloud..

May 17, 2018

Collaborative Innovation and the Role of Alliances

Diversity is an Opportuntiy to Create ValueInnovation takes many forms.  We often focus on innovation as technological breakthroughs and..

May 15, 2018

Survey Report: Are Microsoft Dynamics Users Open to ‘Smart’ Timesheet Applications?

When you think of the future of work, what do you think of? Artificial intelligence that automates the completion of certain tasks?..

May 15, 2018

GPUG to host GPUG Amplify South Africa in Johannesburg

On May 21 and 22, the Microsoft Dynamics GP User Group (GPUG), will host GPUG Amplify South Africa in Johannesburg – its firs…..

May 14, 2018

Microsoft Dynamics Partner Roundup: Subscription billing; Retail CRM; D365 in Saudi Arabia; Insurance accelerator

In this week’s Microsoft Dynamics Partner News Roundup: Gravity Software releases subscription billing and Gravity Software for..

May 13, 2018

Microsoft Dynamics Profile: For new Australian MVP, love of the D365 / CRM platform drove professional growth

First-time Microsoft Dynamics MVP Andrew Ly has been involved with Microsoft technologies since 1997, starting with Windows NT deployments..

May 12, 2018

A connected B2B ecosystem: Benefits of integrating CRM and ecommerce

B2B ecommerce is growing and evolving. In this time of growth, estore owners must focus on standing apart from the competition, and the..

May 12, 2018

MSDW Podcast: Memories of Summit EMEA 2018 with Dynamics Podcast

This joint episode of the MSDW Podcast and the Dynamics Podcast was recorded at Summit EMEA 2018 in Dublin with Tommy Skaue and Fredrik..

May 11, 2018
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