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Dynamics Profile: From accidental CRM consultant to Microsoft MVP

These days Microsoft Dynamics CRM/365 MVP Nadeeja Bomiriya can be found working as a technical architect in the Dynamics 365 practice of..

May 21, 2017

Microsoft streamlines ExpressRoute deployment for Dynamics 365 for Operations, customer experience apps

Microsoft has broadened ExpressRoute availability and streamlined the setup process for Dynamics 365 enteprise apps, according to a new..

May 20, 2017

APIs Expand Utility of AppSource Solutions with Microsoft Dynamics

Microsoft AppSource has opened up the Dynamics ERP and CRM product line, allowing independent software vendors (ISVs) a new way to create,..

May 20, 2017

Microsoft Dynamics Partner Roundup: Invoice automation on AppSource; Rental and service CfMD; Partner’s D365 Team; AX, CRM acquisition

In this week’s Microsoft Dynamics Partner News Roundup: Microsoft’s AppSource Adds Mobile-First Invoice Automation Software..

May 19, 2017

How to leverage Electronic Reporting and EDI in Microsoft Dynamics 365 for Operations

The Global Electronic Reporting (GER) tool in Microsoft Dynamics 365 for Operations helps organizations configure electronic document..

May 19, 2017

Microsoft Cloud to be offered from datacenters in Africa

Beginning in 2018, Microsoft is set to deliver the Microsoft cloud, including Microsoft Azure, Office 365 and Dynamics 365, from..

May 18, 2017

Streamline and automate new employee setup in Microsoft Dynamics GP

Are you hiring? If you are you like many businesses in this current economy, you probably are.  This is great news, right? As anyone in..

May 18, 2017

Indegene, Microsoft plan ‘conversational CRM’, digital content management for life sciences with Dynamics 365, Omnipresence

Microsoft is partnering with life sciences business software maker Indegene to connect the Omnipresence cloud solution with Dynamics 365..

May 17, 2017

Purchasing in Microsoft Dynamics 365 for Field Service: Crucial to single-visit success

Microsoft Dynamics 365 for Field Service burst onto the scene in 2016 with a wealth of functionality for Field Service Management. Some of..

May 16, 2017

How CRM supports a unified customer experience (if it’s used right)

Editor’s note: This article is adapted from JC Quintana’s book Speaking Frankly About Customer Relationship Management...

May 16, 2017
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