TeamViewer integrates remote access tools with Microsoft Dynamics 365

TeamViewer logoTeamViewer has announced that its remote control tools now integrate with Microsoft Dynamics 365 Customer Experience apps.

The company’s tools already work with earlier vers…
Microsoft Dynamics News

‘Work less, do more’ in Microsoft Dynamics 365 Finance and Operations with the help of Flow and PowerApps

At first glance, the Microsoft Flow slogan, "work less, do more," seems to contrast with economic theories, because its slogan implies that a maximum output can be achieved with a minimum input. Naturally, Flow cannot disregard the basic principles of economics but it can help with automating and combining business processes in ways t…
Microsoft Dynamics News

The challenges of growing a Microsoft Dynamics practice

Complex constructionGrowing a Microsoft Dynamics practice is considerably more challenging than it used to be. Finding the best talent, keeping up with technology change, and man…
Microsoft Dynamics News

Executive Q&A: Why North American manufacturers are investing in Microsoft Dynamics 365

Manufacturing is an industry with many challenges, particularly in the highly competitive North American market.  MSDW spoke with David Linton, Partner with BDO Canada, about industry trends and how manufacturers are investing in new technology to deal with concerns like a skills gap, the pressures tp boost productivity, and the complexities o…
Microsoft Dynamics News

Why integrate shipping for Microsoft Dynamics NAV or D365 Business Central?

Truck with packages

Shipping functionality is a great addition to your core Microsoft Dynamics NAV or Dynamics 365 Business Central solution. The shop floor is a part of your business that could seriously …
Microsoft Dynamics News

22 Steps to deliver ‘killer’ CRM training, Part 2: Engage with students in the classroom and beyond

CRM projects sometimes fail due to poor user adoption. Very often these failures could have been avoided with some investment in the training aspect of a CRM project. In this second part of my two-part article on delivering killer CRM training (read part one here) we will continue to look at best practises for CRM training and explore some ways…
Microsoft Dynamics News

What’s new in Microsoft Dynamics 365 for Finance and Operations in service industries?

Field service engineering crewIn a recent blog post, I highlighted three areas where Microsoft has enhanced Dynamics 365 for the service, maintenance and asset m…
Microsoft Dynamics News

From the Microsoft Dynamics NAV / 365 Business Central Blogs: Back up on-prem DB; Data accuracy; NAV 2018 features; Object import/export

This week on the Dynamics 365 Business Central/NAV blog roundup:

  • Backup your NAV on-premise database to Azure Blob storage
  • Dimension combinations: Taking NAV accuracy to another dimension
  • Microsoft Dynamics NAV 2018 – features that make everyday work with the system easier
  • How to impor…
    Microsoft Dynamics News

Microsoft Dynamics Partner Roundup: New D365 Sales solution; Food win; Add-on certification; Acquisition closes

In this week’s Microsoft Dynamics Partner news roundup:

  • Edgewater Fullscope announces new Microsoft Dynamics 365 for Sales solution to the SMB market
  • Iceland Manufacturing Limited updates its ERP solution with LINKFRESH
  • Microsoft certification catapults Australian tech company into the CTRM big …
    Microsoft Dynamics News

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