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From the Microsoft Dynamics 365/CRM Blogs: Business rule steps; Relevance Search; Voice of the customer; Custom activity feeds

In this week’s Microsoft Dynamics 365 Customer Experience (CRM) blog roundup: Microsoft Dynamics 365 business rule steps Dynamics 365..

March 31, 2018

Bedrock Data aims to unify customer data across clouds with launch of Fusion

Bedrock Data has launched Fusion, a SaaS solution that automates the management of customer-focused data across multiple cloud..

March 7, 2018

Public preview of Microsoft Dynamics 365 for Marketing aims to showcase the customer experience platform model

Microsoft has made Dynamics 365 for Marketing available as a public preview, as disclosed… Microsoft Dynamics News

February 6, 2018

Microsoft Dynamics Partner Roundup: Engagement for banks & CUs; Canadian CSP; Certified doc management; ISV’s 8000th customer

In this week’s Microsoft Dynamics Partner News Roundup: Hitachi Solutions America launches Engage for Banking and Engage for Credit..

January 27, 2018

Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences

Listening to retail executives at NRF BIG Show 2018 this week, you would have heard all about the importance of the customer experience. If..

January 18, 2018

Just-in-time for NRF 2018: Microsoft previews Dynamics 365 for Retail fulfilliment enhancements, new customer

Microsoft has announced several new capabilities and enhancements to Dynamics 365 for Retail, all aimed at inventory visibility and..

January 13, 2018

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

Your analytics options in Dynamics 365 have grown massively over the past few versions. With CRM 2011, our options included only the..

January 11, 2018

Microsoft Dynamics Partner Roundup: Customer engagement for insurance; Payroll for D365; German VAR acquisition; New training; Executive hires

In this week’s Microsoft Dynamics Partner News Roundup: Hitachi Solutions America launches Engage for insurance and industry specific..

December 9, 2017

Microsoft Dynamics Webcasts, December 4-8, 2017: VARs in an OCP world; Customer experience for GP

Here’s what’s happening on this week’s live webcast schedule. Register to attend live or get access to the recorded..

December 5, 2017

Microsoft Dynamics Partner Roundup: UK auto dealership win; D365 for property management; APAC pharma customer engagement

In this week’s Microsoft Dynamics Partner News Roundup: Incadea has confirmed a major partnership in the UK with Thurlow Nunn PMAx..

November 24, 2017
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