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From the Microsoft Dynamics 365/CRM Blogs: Retaining histories; D365 Outlook app; Multiple programs; Customer news

In this week’s Microsoft Dynamics 365/CRM blog roundup: Retaining history: Dynamics 365/CRM best practices for when contacts change..

May 25, 2018

Summit EMEA News & Notes, Part 2: Microsoft Dynamics 365 for Customer Experience

In part one of our news and notes from Summit EMEA 2018, we explored some key updates related to Dynamics 365 for Finance and Operations..

May 2, 2018

From the Microsoft Dynamics 365/CRM Blogs: Business rule steps; Relevance Search; Voice of the customer; Custom activity feeds

In this week’s Microsoft Dynamics 365 Customer Experience (CRM) blog roundup: Microsoft Dynamics 365 business rule steps Dynamics 365..

March 31, 2018

Bedrock Data aims to unify customer data across clouds with launch of Fusion

Bedrock Data has launched Fusion, a SaaS solution that automates the management of customer-focused data across multiple cloud..

March 7, 2018

Public preview of Microsoft Dynamics 365 for Marketing aims to showcase the customer experience platform model

Microsoft has made Dynamics 365 for Marketing available as a public preview, as disclosed… Microsoft Dynamics News

February 6, 2018

Microsoft Dynamics Partner Roundup: Engagement for banks & CUs; Canadian CSP; Certified doc management; ISV’s 8000th customer

In this week’s Microsoft Dynamics Partner News Roundup: Hitachi Solutions America launches Engage for Banking and Engage for Credit..

January 27, 2018

Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences

Listening to retail executives at NRF BIG Show 2018 this week, you would have heard all about the importance of the customer experience. If..

January 18, 2018

Just-in-time for NRF 2018: Microsoft previews Dynamics 365 for Retail fulfilliment enhancements, new customer

Microsoft has announced several new capabilities and enhancements to Dynamics 365 for Retail, all aimed at inventory visibility and..

January 13, 2018

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

Your analytics options in Dynamics 365 have grown massively over the past few versions. With CRM 2011, our options included only the..

January 11, 2018

Microsoft Dynamics Partner Roundup: Customer engagement for insurance; Payroll for D365; German VAR acquisition; New training; Executive hires

In this week’s Microsoft Dynamics Partner News Roundup: Hitachi Solutions America launches Engage for insurance and industry specific..

December 9, 2017
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