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Can Microsoft Parature users really go to Dynamics 365? A company alum says yes.

Microsoft has announced that it will be dropping support for its Parature customer-service offering by May 2018 and has started migrating..

June 16, 2017

Microsoft reportedly preps Dynamics CRM partners for farewell to Dynamics Marketing, Parature

Microsoft has reportedly advised its Dynamics CRM partners that the end is near for both Microsoft Dynamics Marketing (MDM) and Parature,..

October 4, 2016

Multichannel Customer Service: Why Companies Choose Microsoft Parature

Consumers regularly use multiple channels when interacting with a brand or organization for customer-related questions and issues –..

August 6, 2015

Customers Expect Support Across Ever More Channels: New Microsoft Parature Report

Fully seven in 10 US consumers have stopped doing business with a brand due to a poor customer service experience. And a poor experience..

August 6, 2015

Webfortis Announces New Apple Watch App for Microsoft Dynamics CRM and Parature

Microsoft partner Webfortis has announced it will releas… Microsoft Dynamics News

July 13, 2015

Microsoft readies Parature 15.2 content as Dynamics CRM Spring 2015 release wave continues

Parature became available through Mic… Microsoft Dynamics News

May 5, 2015

In new Parature release waves, Microsoft adding 30+ features, operational improvements

Microsoft has announced plans to release updates to Parature, the multi-channel self-service and knowledge management solution. The updates..

January 7, 2015

Microsoft Dynamics Partner Roundup: Parature integration; Employee-customer collaboration; Field services portal; Fueling industry POS

In this week’s Microsoft Dynamics partner news roundup: PowerObjects Releases PowerParature Neudesic Rolls Out Neudesic Pulse 4.3;..

October 10, 2014

At #WPC14, Microsoft urges Dynamics CRM partners to consider Parature business case

Microsoft offered an update for partners on its to integration between the latest Dynamics CRM 2013 case management functionality with the..

July 16, 2014

Microsoft’s split plan for Parature: Faster core innovation and new Dynamics CRM opportunities

If there is a message to take away from Parature’s first public event as a Microsoft entity, it’s that the organization will..

February 28, 2014
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