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D365FO Diary 04: Time to create a comprehensive training plan for our end users – Part 3

July 31, 2018

#D365FO Diary 03: Time to create a comprehensive training plan for our end users – Part 2

Entry date: July 2018 Entry by: ERP Training Coordinator Entry name: Time to create a comprehensive training plan for our end users –..

July 10, 2018

#D365FO Diary 02: Time to create a comprehensive training plan for our end users, Part 1

Entry date: June 2018 Entry by: ERP Project Manager Entry name: Time to create a comprehensive training plan for our end users

June 25, 2018

Blockchain could revolutionize CRM, and Microsoft Dynamics 365 has a part to play

In recent months, Bitcoin and other cryptocurrencies have dominated headlines. But for technology giants like Microsoft, blockchain, the..

June 21, 2018

The new requirements for CSP Direct: Is license administration part of a Microsoft Dynamics partner’s core business?

Microsoft is changing the rules of the Cloud Solution Provider (CSP) agreements with her partners as we speak. These changes will..

June 20, 2018

Rethinking IT Services for SaaS ERP and CRM, Part 1: Saying goodbye to old models

Let’s start with a bold statement: Cloud-based enterprise software and its subscription-based economic model will force IT services..

June 15, 2018

Rethinking IT Services for SaaS ERP and CRM, Part 2: A vision for the future

Software as a Service (SaaS) is revolutionary because it offers a radically easier way to access critical enterprise software capabilities...

June 13, 2018

22 Steps to deliver ‘killer’ CRM training, Part 2: Engage with students in the classroom and beyond

CRM projects sometimes fail due to poor user adoption. Very often these failures could have been avoided with some investment in the..

May 22, 2018

22 Steps to deliver ‘killer’ CRM training, Part 1: Preparation and Delivery

Chances are that you are reading this because you will be delivering a CRM training session sometime soon. I’ve been delivering..

May 18, 2018

Summit EMEA News & Notes, Part 2: Microsoft Dynamics 365 for Customer Experience

In part one of our news and notes from Summit EMEA 2018, we explored some key updates related to Dynamics 365 for Finance and Operations..

May 2, 2018
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