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Can Microsoft Parature users really go to Dynamics 365? A company alum says yes.

Microsoft has announced that it will be dropping support for its Parature customer-service offering by May 2018 and has started migrating..

June 16, 2017

Why Communications to your Channel Really Matter

We’ve all done it. You get into a rut communicating to Partners. The same old email here, the same stale newsletter there. Unfortunately,..

September 30, 2016

CRMUG Summit 2016: What Does User Adoption of Microsoft Dynamics CRM Really Require?

When Ashley Steiner concludes her presentation "CRM Sucks: A Sales Person’s Story" at CRMUG Summit 2016 (October 11-14,..

August 22, 2016

Modern Reporting Strategies for Dynamics AX, Part II: Where Business Intelligence Really Fits

In the first half of this article, we looked at crafting an advanced reporting strategy for Dynamics AX. This time we’ll explore..

July 27, 2016

Dynamics Profile: Surprise, You Really Are a Microsoft Dynamics CRM MVP

Being named a Microsoft Dynamics MVP is typically a huge surprise to candidates, despite the fact that the candidates know that..

January 25, 2016

Why You Need to Really Engage Your Audience at Your Next Event

Keynotes are great, even better when they’re motivational in nature. Breakouts certainly help your partners or sales team pick up some..

March 17, 2015

Why Your Project is Not a Product: What it really means to take the leap into packaged software

Professional service organizations often struggle to differentiate themselves from the competition, which leads to a race to the bottom on..

January 21, 2015

Do You Really Need a Separate WMS? The case for Warehouse Control Systems (WCS) with Microsoft Dynamics AX

Anyone who is keeping tabs on Microsoft’s inroads in the warehouse management space can see that the vendor is making progress with..

October 14, 2014

How do you gain intelligence from your Dynamics investment? Where to really begin

Maybe you’re live with Microsoft Dynamics right now and wondering, "Where are my fancy dashboards?" Or maybe you’re..

July 26, 2014

The Design Language of Your CRM Solution, Part 2 – What a User Really Needs from CRM

In part one of this article we looked at the original design intent of many CRM systems, including Microsoft Dynamics CRM, whereby the..

September 19, 2012

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